Questions to Ask Before Booking a Corporate Caterer

Whether you’re planning a boardroom breakfast, staff lunch, or full-day event, choosing the right catering partner can make or break the experience. Beyond menus and pricing, it’s about reliability, service, and knowing your needs will be handled with care.

Here are the key questions to ask before booking a corporate caterer, and how ZeroPointSix ensures you’re covered on every front.

1. Can You Handle Events of Our Size and Format?

Whether it’s catering for 10 or 200, your caterer should be confident in managing both the numbers and the event structure, from boxed lunches to shared platters or cocktail-style service.

At ZeroPointSix, we cater to a wide range of corporate formats, including team meetings, workshops, product launches, and conferences with individually boxed meals, grazing tables, and flexible packages to suit.

2. How Far in Advance Do I Need to Book?

Every caterer has different lead time requirements. Booking early ensures you get your preferred menu and delivery window.

Our answer: We recommend placing orders at least 3 days in advance. Last-minute? We’ll do our best — just give us a call.

3. Do You Offer Delivery — and Is It On Time?

Reliable, on-time delivery is crucial, especially during business hours when timing is tight.

With ZeroPointSix, we deliver across Sydney Monday – Friday: 7 am-3 pm, Saturday: 8 am-2:30 pm, and Sunday: 9 am-2:30 pm, and we’re so confident in our timing that we offer a 100% on-time guarantee. If we’re more than 5 minutes late, your order is on us.

4. Can You Cater for Dietary Requirements?

A professional caterer should have clear processes for handling dietary needs, such as vegetarian, vegan, gluten-free, halal, dairy-free, and allergy-related requests.

Our approach: We cater to all major dietary preferences and clearly label every item. Just let us know during ordering. We take every request seriously.

5. What Kind of Packaging or Serveware Is Provided?

Does the catering come in individual boxes? Are there sustainable options? Can you upgrade to reusable trays or plates?

At ZeroPointSix, we offer compostable and recyclable packaging as standard, and reusable serveware for a more premium, low-waste experience, perfect for boardroom-style events.

6. How Flexible Are You With Changes or Cancellations?

Plans can shift — and a good caterer should have clear, reasonable policies.

Our policy:
You can amend your order up to 2 business days before delivery. Cancellations within 48 hours are non-refundable but may be credited for future use.

7. Can I Trust the Food Quality?

Ask about ingredient sourcing, preparation, and presentation standards. Great catering doesn’t cut corners.

With ZeroPointSix, we use locally sourced, fresh ingredients, prepare everything in-house, and ensure every dish is bold in flavour and styled beautifully because presentation matters just as much as taste.

8. Do You Support Any Social or Sustainability Initiatives?

More businesses are looking for partners who align with their values, supporting local, reducing waste, and giving back.

Our commitment: We donate 10% of profits to charity, prioritise low-waste packaging, and actively support community wellbeing through responsible business practices.

9. Can I Speak to Someone If I Have a Question?

Corporate events often come with moving parts. You need a caterer who’s reachable, responsive, and helpful.

Our team: We’re available via email or phone, Monday to Friday. Whether you need help building a menu or have a delivery query, we’re here to make it easy.

10. Do You Have Online Ordering?

Convenience matters. Being able to browse and order catering online can save you serious time.

Yes. Order here:

👉 Visit our Online Catering Shop to browse menus, view pricing, and order directly.

The Right Caterer Makes All the Difference

Asking the right questions ensures you’re not just getting food — you’re getting a partner who understands how important this event is. From delivery timing to dietary care and sustainability, ZeroPointSix is here to make catering seamless, reliable, and unforgettable.

Let’s Cater With Confidence

Have questions of your own? Get in touch, or explore our FAQs to learn more about how we work.